Privacy Policy
At Norvellie, we respect and highly value the privacy of our customers. This Online Privacy Notice describes the types of personal information we collect on www.norvellie.com (hereinafter referred to as the "Site"), how we use this information, with whom we share it, and the various options available to users of our Site regarding the use of this information. We also describe the measures we take to protect the security of the information and how you can contact us to better understand our privacy practices.
INFORMATION WE COLLECT
The types of personal information we collect from users of our Site include, but are not limited to, the following:
- Contact information (such as name, mailing address, phone number, and email address);
- Site login credentials;
- Payment information (credit card data, etc.);
- Purchase and transaction information (including serial numbers for product registration);
- Other personal information contained in content provided by users, such as through our live chat feature.
Information Collected by Automated Means
When you use our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons, and JavaScript.
Cookies are files that websites send to your computer or another internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Site may use cookies (such as HTTP cookies) and other types of local storage (such as browser-based local storage or plug-ins). Your browser may inform you how to be notified when you receive certain types of cookies and how to restrict or disable them. However, please note that without cookies, you may not be able to use all features of our Site or other online sites and services.
In addition to collecting information through cookies, our web servers may log details such as device type, operating system type, browser type, domain, and other system settings, as well as the language used by your system, the country, and the time zone where your device is located. Web server logs may also record details such as the address of the web page that referred you to our Site and the IP address of the device you used to connect to the internet. They may also log information about your interaction with the Site, such as the pages you visit. To control which web servers collect information by automated means, we may place tags commonly known as "web beacons" on our web pages. Web beacons are small files that link web pages to specific web servers and their cookies. We may also send instructions to your device via JavaScript or other computer languages to collect the type of information described above and other details about your interactions with the Site.
We may use third-party web analytics services on our Site, such as Google Analytics, Adobe Omniture, and Channel Intelligence. These service providers help us analyze how users interact with and use the Site. Information collected for this purpose (including your IP address or other data collected by automated means) will be disclosed to or collected directly by these service providers. To learn more about how to opt out of activities by these providers, click the relevant link below.
Some browsers and devices allow you to transmit a preference indicating that you do not want to be "tracked" online. At this time, we do not alter your experience based on this preference.
HOW WE USE THE INFORMATION WE COLLECT
We may use the information described above to:
- Provide products and services;
- Create and manage your account;
- Process your payment;
- Send you catalogs and other promotional materials;
- Communicate with you and manage your participation in special events, programs, offers, surveys, and market research;
- Respond to your inquiries;
- Conduct data analysis (including anonymization and aggregation of personal information);
- Manage, evaluate, and improve our business (including developing new products and services; improving our existing products and services; managing our communications; analyzing our products and services; and performing accounting, auditing, and other internal functions);
- Protect, identify, and prevent fraud and other illegal activities, claims, and other liabilities;
- Comply with and enforce applicable legal requirements, relevant industry standards, and our policies.
We may also use the information in other ways, for which we will provide specific notice at the time of collection.
Additionally, we use information collected by automated means for purposes such as (i) personalizing users’ visits to our Site, (ii) providing content (including advertisements) tailored to users' interests and browsing on our Site, and (iii) managing our Site and other aspects of our business. We may also use this information to offer you advertisements for our products when you browse our Site and other websites. Our Site is not designed to respond to browser "do not track" requests.